Shipping policy
Thank you for choosing Feral Ravewear for your rave fashion needs. We are committed to providing you with the best shopping experience, including efficient and transparent shipping services. Please take a moment to review our Shipping Policy:
1. Shipping Locations
We currently offer shipping services to customers within the United States and internationally.
2. Processing Time
All orders are processed within 1-2 business days after payment is received. Please note that orders placed on weekends or holidays will be processed on the following business day. Production time is 5-7 weeks.
3. Shipping Methods and Rates
We offer the following shipping options:
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Standard Shipping: Estimated delivery time of 5-8 business days. Shipping cost varies depending on the destination and the weight of the package.
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Expedited Shipping: Estimated delivery time of 2-3 business days. Additional fees apply for this service.
4. Tracking Your Order
Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status and location of your package.
5. Shipping Delays
While we make every effort to ensure your order arrives on time, please be aware that shipping delays can occasionally occur due to unforeseen circumstances, such as extreme weather conditions or carrier issues. In such cases, we will do our best to keep you informed and provide timely updates.
6. International Shipping
The estimated delivery time for international orders may vary depending on your location and the chosen shipping method. Please refer to the estimated delivery time provided at checkout for more specific information.
Please be aware that international shipments may be subject to customs duties, taxes, and other fees imposed by the destination country. These additional costs are the responsibility of the recipient. We recommend checking with your local customs office for information on potential fees before placing an order.
7. Order Changes and Cancellations
If you need to make changes to your order or cancel it, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but once an order has been shipped, changes may not be possible.
8. Lost or Stolen Packages
In the rare event that your package is lost or stolen after being marked as delivered by the carrier, please contact us immediately. We will work with the carrier to resolve the issue and ensure you receive your order.
9. Returns and Exchanges
For information on our return and exchange policy, please refer to our Return Policy page.
10. Contact Us
If you have any questions or concerns about our Shipping Policy or any other aspect of your shopping experience with Feral Ravewear, please don't hesitate to contact our customer support team. We are here to assist you and provide you with exceptional service.
Thank you for choosing Feral Ravewear for your fashion needs. We appreciate your trust in us, and we look forward to serving you!
Note: This shipping policy is subject to change without prior notice. Please refer to our website for the most up-to-date information.